Refund & Cancellation Policy

1. Digital Product Policy

StudyAI Premium is a digital product that provides instant access to educational content. Due to the nature of digital products, all sales are generally considered final once access has been granted.

2. Refund Eligibility

You may be eligible for a refund if:

• You request a refund within 7 days of purchase
• You have not completed more than 25% of the premium content
• You experienced technical issues that prevented access to the content
• The product was significantly different from what was advertised

3. Non-Refundable Cases

Refunds will not be provided if:

• More than 7 days have passed since purchase
• You have completed more than 25% of the premium lessons
• You simply changed your mind after accessing the content
• You violated our Terms of Service

4. How to Request a Refund

To request a refund:

1. Email us at support@greensolz.com
2. Include your registered email address
3. Provide your payment receipt or transaction ID
4. Explain the reason for your refund request

5. Refund Processing

Once your refund request is approved, we will process the refund within 5-7 business days. The refund will be credited to your original payment method. Please note that your bank or payment provider may take additional time to reflect the refund in your account.

6. Cancellation

StudyAI Premium is a one-time purchase, not a subscription. There is no recurring billing to cancel. Once purchased, you have lifetime access to the premium content available at the time of purchase.

7. Contact Us

If you have any questions about our refund policy, please contact us or email support@greensolz.com.